One inbox, every channel
Web, Telegram, WhatsApp, Facebook, Instagram, email — wherever the world's customers come from, they land in the same inbox. Never miss an order, even at 3am.
Features
Everything you need — and things others don't have.
Support, translation, AI, tickets, ops, security, reselling — all in one. Stop duct-taping seven tools together and paying seven subscriptions.
Get a demoReal-time translation
Any visitor language ↔ agent's language, both ways in milliseconds. Your agents don't speak a word of foreign language — and still serve the world.
Vector AI auto-support
Vector semantic search + reranking over your own knowledge base answers 70% of chats; what it can't answer is auto-mined as knowledge gaps — sharper over time.
AI takeover + Copilot
Step out and AI covers the shift, reading full context. On the job, it feeds reply suggestions, one-click summaries and sentiment alerts.
AI Actions (gets things done)
Connect your backend APIs — order/balance/shipping/KYC lookups done for the visitor, not just links; write actions auto-escalate for human confirmation.
Switch AI models freely
DeepSeek, GPT, Qwen, Kimi, OpenRouter… bring your own key and switch to any OpenAI-compatible model; you control cost & quality.
Proactive triggers + CSAT
Auto-start a chat when visitors linger on key pages; collect CSAT after conversations; see resolution/handoff rates live.
Ticketing
Create, timeline, reply, close — with tiers and SLAs. No complex issue ever sinks without a trace.
Automation engine
Business hours, greetings, offline auto-reply, auto-assignment, macros and canned replies — if it can be automated, it is.
Usage & reports
Seats, chat volume, response time, CSAT — your whole operation on one screen.
Visitor insights
Source, region, device, browsing path, past chats — you know the visitor before they say a word.
Reseller + white-label
Open resellers, set wholesale prices, auto profit-share & withdrawals; every tenant its own brand and domain — a whole distribution chain.
Fully self-hosted
Runs on your own server, data in your hands, never banned — works on a private network even offline.
One-line embed
Drop a JS snippet or an iframe — live in minutes, zero dev burden.
Full customization
Self-serve config → plugins → source-level builds. Public clouds only flip switches; we build the feature you need.
One platform replaces seven.
Stop buying and wiring up separate tools for support, AI, tickets, reports and reselling. Lingora is all of it — live in minutes.
Get a demo